What We Do
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Helping people train for, find, and keep good jobs is what Goodwill Industries is all about.

It’s the motivation behind everything we do. At Goodwill, we believe that work is the key, essential factor in the ability of people to achieve desirable life outcomes. With it, comes independence, pride, self-esteem, and sense of purpose.

Programs and Services

Goodwill is West Michigan’s largest nonprofit provider of education, training, and career services for people with disabilities and other barriers to employment. Our broad range of programs and supports serve a diverse set of individual and community needs.

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Retail Stores and Donations

We operate 16 stores and donation centers throughout West Michigan. Committed to quality and customer satisfaction, our stores are conveniently located, well organized, and offer exceptional value on gently used clothing, books, furniture, and other household items. We also participate in Goodwill’s national online auction site shopgoodwill.com featuring artwork and collectibles. Made possible by generous donations from the community, store revenues are channeled back into job training programs.

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B2B Services

Beyond retail operations, Goodwill operates a compilation of business-to-business enterprises. Our industrial and janitorial divisions support and thrive on contractual partnerships with area businesses and manufacturers. Additionally, Goodwill’s workforce development division assists local human resource staffs with employee recruitment, screening, testing, temporary staffing, and more.

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2018 Annual Report

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2018 Achievers of the Year